Housing Services

The Housing Department provides a comprehensive range of housing and other general Council services to Thurrock's community. The service is structured in a number of functional groupings, full details of which can be found via the links below. Please also read our overview of services and Housing mission statement.

Council Tenants

• Repairs
• Gas Safety Checks
• Home Safety and Security
• Independent Living
• Your Tenancy Explained
• Moving Home
• Being a Council Leaseholder
• Being a Good Neighbour
• Rents and Benefits
• Around Your Home
• Customer Care
• Community Caretaking
• Dealing with Anti-social Behaviour
• Improvements to Your Home
• Demolitions
• Your Voice
• Customer Service Standards
• Tenants First - Tenant Involvement Strategy
• Tenants First - Menu of Opportunities

Supporting People

• Supporting People Strategies
• Service Directory
• User Area
• Provider Area
• Finance
• Supporting People Links

Private Housing

• Housing Renewal
• Houses in Multiple Occupation (HMO)
• Housing Loans and Grants
• Energy Efficiency
• Fitness Standard
• Caravan Site Licence

Housing Adaptations

• For Council Tenants
• For Owner Occupiers / Private Tenants
• Assessment of Needs

Housing Options

• Thurrock Choice Homes
• Housing Register
• Housing Policy
• Mutual Exchange
• HomeBuy
• Help For The Homeless
• Mortgage Rescue Scheme
• Domestic Violence
• Useful Contacts

Housing Options for Older People

• Sheltered Housing
• Housing For Older People (Extra Care)
• Health and Safety in Sheltered Accommodation