Noise nuisance

London Gateway construction works

Construction of a new shipping berth has begun at London Gateway Port. Work will continue until July 2024 as part of £350million investment expected to boost the local economy. During this period McLaughlin and Harvey, on behalf of DP World, will be using hammer piling with a non-metal pad to install steel tubular piles for a new quay wall.

Hammering will take place no more than 6 hours each day, avoiding times after 9pm and not at all between 11pm and 7am. Conditions affecting health and safety, such as weather and tidal movements, may result in works over-running later into the evening. McLaughlin and Harvey apologises for any inconvenience their work may cause.

For full details, including who to contact if you have concerns, go to DP World: London Gateway Berth Four Construction. If you wish to make a noise complaint to us, please tell us how the noise affects you inside your property along with specific dates and times you were disturbed by piling noise, so we can check records from noise monitoring equipment for those periods.

Noise from alarms

No property or car alarm should create a noise nuisance.

You should make sure your alarm is turned off as soon as possible.

Your property or business alarm should not ring for more than 20 minutes.

Your vehicle alarm should have a 5 minute cut-out device.

If you don't turn off an alarm

You can face legal action if you don't turn off an alarm.

You could also have to pay:

  • council officers' call-out fees
  • call-out fees for an alarm specialist
  • locksmith fees if the property needs to be secured again after entry

If found guilty at prosecution you could be issued a fine – currently unlimited.

Reporting noise from alarms

If you have a problem with noise from a car alarm, burglar alarm or smoke alarm, you can report a noise nuisance.