Corporate Plan

Our values

Working as agents of change with a corporate purpose to rebuild trust and confidence in the council as a leader of place, requires not simply a change in purpose and approach but also in behaviour.

The Best Value Inspection (BVI) pointed to collective weaknesses in integrity and accountability.

To be successful, our new operating model, purpose and approach requires us to demonstrate greater collaboration, responsiveness and adaptability.

Collectively, with less resource, we need to make greater impact. Demonstrating exemplary and consistent behaviours will underpin our changed approach.

Our behavioural drivers are:

  • Accountability
  • Integrity
  • Collaborative
  • Impactful
  • Responsiveness
  • Adaptability

These behavioural drivers have led to the development of a corporate statement of our values.

  • Together, we hold ourselves to account to get things done – accountability/integrity
  • Together, we make possible what cannot be achieved alone – collaborative/impactful
  • Together we will listen and act to continually improve – responsiveness/adaptability

We have set out what these values mean for the way we work; setting the parameters for how we will work as an organisation, as directorates, as teams and as individuals.

These ways of working will become the bedrock for our assessment of performance corporately and personally as part of the annual personal performance review process.

Value statement – Together, we hold ourselves to account to get things done
Behavioural drivers Way of working
Accountability We set ourselves high standards and are each accountable for our actions
We will move at pace, being decisive and making clear choices
We will be unwavering in actively demonstrating accountability to elected members and residents
Integrity We will keep our word and will do what we promise
We will be open in explaining and applying our processes and in our decision making
Value statement – Together, we make possible what cannot be achieved alone
Behavioural drivers Way of working
Collaborative We will be a credible, versatile and engaging partner and collaboration will be the bedrock of all our work
We will find better solutions by pooling our skills, resources and know-how, collaborating across services and directorates
We will trust and support each other, and work together to the benefit of our residents
Impactful We will be evidence led in our policies, practices and programmes, to use our resources wisely and efficiently to get things done
We will track our performance and be open to greater change to increase the impact we are making
Value statement – Together, we listen and act to continually improve
Behavioural drivers Way of working
Responsiveness We will listen with intent and purpose
We will take the time to review, reflect and respond
We will deliver a high standard of service to our residents, businesses and partners and will provide information that is timely and targeted
Adaptability We will be agile in our approach
We will lead and embrace the change required to deliver the right outcomes
We will seek out opportunities to make things better, consistently improving outcomes and processes, to be as effective and efficient as we can be

Corporate Plan pages

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