Corporate Plan

Purpose of the Corporate Plan

This Corporate Plan, 2024-2029, is a key strategic document. It sets out the purpose of our council and how we intend to adapt our approach; it is a document that focuses on the changes we need to make and our priorities. It is a crucial document and will guide the work of our leadership, our teams and our officers and through this work to rebuild externally and internally confidence and trust in our council.

The Corporate Plan is not intended to cover everything the council does but sets out our aspirations for change that will be delivered alongside our day-to-day activities. The plan has three core elements: our purpose, our approach and our strategic priorities. Whilst set out as a 5 year plan, it will be reviewed every year, so we are clear about our planned programme and are open and honest about how we are performing.

The challenges of the past number of years have been great. In developing this corporate plan, we are cognisant that we will continue to face challenges of a serious and significant magnitude. Whilst it can be difficult to view the immediate future with optimism, we are confident that through implementing and embodying the new ways of working set out in this Corporate Plan that we can deliver the changes we need to make to rebuild the confidence of our stakeholders and residents.

To deliver the change and improvement needed it has been incumbent on us to look inward and challenge how we work both internally within the council and also externally with our service users, partners and stakeholders. We know we need a new approach as an organisation to how we operate. Our changed approach is built on a new operating model, that signifies a fundamental change in:

  • how we will pivot from a delivery organisation to a predominantly commissioning and enabling council
  • how we will mobilise new approaches to working in and with communities
  • how we will diversify and innovate in the delivery of services
  • how we will make clear and open decisions on priorities based on evidence and the needs of our priority cohorts
  • how we will be persistent and authentic in realising the value of good communication and engagement with our residents, communities and partners

This first Corporate Plan, following intervention focuses on how we deliver this new approach. It details the type of council we wish to be, the changes we will make in how we organise, how we will work more collaboratively and how we will become more outward facing and responsive building a more meaningful relationship with residents and our partners.

Our new operating model, combined with new values and behaviours provide strong foundations for us to be a sustainable organisation, providing good value in services to our residents.

Corporate Plan pages

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